Customer Project Manager

Customer Project Manager

Goal

You will effectively manage customer development projects by delivering functional products on time, ensuring compliance with customer and regulatory requirements, and fostering collaboration within cross-functional teams.

Your responsibilities as a Customer Project Manager

Project Management

• Establish a clear project vision, goals, and success metrics.
• Develop and maintain a detailed project plan including timelines, milestone, and deliverables
• Proactively identify risks and implement mitigation strategies
• Engage stakeholders to align expectations and ensure support.

Customer Focus - Comply with customer requirements and market expectations

• Work closely with the customer to understand their goals, needs, and expectations.
• Ensure customer requirements are transferred into the project plan and deliverables.
• Regularly update the customer on progress, challenges, and next steps
• Encourage open communication and cooperation between the customer, project team, and other stakeholders.

Project documentation and reporting

• Create and maintain project documentation in line with internal standards, regulatory, and customer requirements.
• Report project progress, risks, and opportunities to stakeholders in a timely manner.
• Maintain and manage standard project management templates

Lead the project team

• Foster collaboration, creativity, and accountability within cross-functional teams.
• Clearly define team roles and responsibilities to ensure alignment
• Motivate and support the team while addressing challenges and maintaining morale.

Your Profile

• A proven Master level of working and thinking
• Strong knowledge of project management principles, PMP certification is a plus
• At least a first experience in leading a (multidisciplinary) team
• Fluent communication skills, verbal and written in English - Dutch is a plus
• Knowledge of regulatory standards and requirements in the pharmaceutical and/or medical device industries
• Thorough understanding of product development processes (design, prototyping, testing, and manufacturing)
• Practical ability to read and interpret technical product drawings
• Proficient in MS Office and company specific software
• Willingness to travel as needed

Our Offer to you

As a global company, Datwyler is always on the lookout for talented and qualified employees. Here you work for exciting industries, use state-of-the-art technologies and are a member of highly motivated teams.
Our path is littered with daily challenges, which we like to tackle as one team. We treat each other with respect, trust and loyalty. Mutual respect and appreciation are essential.
We are looking for determined and committed individuals who strive to reach their full potential: together we will achieve great things.
In this role you proactively contribute to innovative products that are used in vital applications.
You can count on an extensive salary package including company car, fuel card, meal vouchers, group insurance, hospitalization insurance and a favorable leave scheme.