What to Expect:
Tesla is accelerating the world's transition to sustainable energy. We continuously develop revolutionary strategies and products within the shortest time and successfully launch them on a large scale. This is only possible through extraordinary speed, innovation and efficiency
Tesla Freiburg forms the perfect basis for rolling out Tesla's incredible success story in Europe. The most important pillar for this is our employees. Their passion, motivation and engagement ensure that we consistently achieve our goals. We are looking for you to continue and expand this success story together.
Tesla is currently seeking an IT infrastructure Engineer to join our team in Freiburg, Germany, and specialize in network and IT manufacturing engineering in a global enterprise environment. This role will provide network and IT manufacturing engineering, implementation, analytical, and operational support, primarily at manufacturing facilities. The engineer will ensure compliance to established system architecture, regulations and security policies, follow standards and best practices, and author and maintain support documentation.
What You’ll Do:
- Work closely with staff network engineers & manufacturing controls engineers on design and initiatives
- Function as a tier-2 escalation point. Gather requirements, analyze and propose solutions to networking needs
- Provision, implement, test, validate and maintain networking services per solution design
- Monitor, analyze and report network services metrics and document network knowledge base and operational runbooks
- Must be able to work occasional weekends, after hours, and holidays, participate in on-call rotation and able to travel when required
- Primary responsibility is to ensure minimal IT downtime for manufacturing and interact with multiple teams to plan and manage equipment installation and support
- Represent IT with pride, support, enthusiasm and kindness and Immediately respond to line down situations, to remediate any IT related issues
- Work with various teams (controls engineers, production associates, application teams) to troubleshoot issues
- Perform root cause analysis, document findings, and suggest changes to prevent future outages
- Install, support, patch, upgrade, replace, and remediate all IT hardware along manufacturing lines
- Troubleshoot hardware, operating system and software issues and troubleshoot network issues from the client up to the switch and IDF
- Improve the security posture of manufacturing by patching, updating, securing vulnerable hardware and software
- Interface with various manufacturing groups to understand issues and interpret how to solve long term needs within the framework of IT Manufacturing standards
What You’ll Bring:
- Minimum of 3 years’ experience within a desktop support or system admin role
- Experience troubleshooting hardware issues, replacing hardware on Windows machines and imaging hardware devices and updating firmware
- Experience troubleshooting thermal label printers, barcode scanners, hand-held radios, digital signage and basic client-side network (DHCP, DNS, Static IP) problems
- Must be available for swing shift, weekends, and on-call support and very good written and spoken German and English skills and able to work under pressure in the presence of stakeholders
- Multi-tasking ability to manage multiple projects at the same time
- Extensive experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF), TCP/IP, DHCP, DNS, QOS, VLAN, VRRP, L
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.
Apply at: https://www.tesla.com/careers/search/job/236164?source=BA
